Yes, base on product.
Yes, you can pay cash on delivery.
No, we will send you a return label on your postal address.
Your order was cancelled for one or more of the following reasons: Items you ordered are not available in the technical failure. You cancelled the order yourself. More than 24 hours have passed without collecting the order. (In case of cash on delivery) More than 2 days have passed without collecting the order. (In case of paying online)
This may be due to one of the following reasons: Sometimes some products are available on the online store but are not available in the pharmacy, in this case, and in order not to delay your order, we only cancel the products that are not available, and we send a text message explaining that the order is ready but some products are not available, in addition to an email explaining all the details. If you have checked your email and made sure that no order has been cancelled and that you have ordered all the products you want to purchase but there are still some missing products, you can contact customer service to assist you. Before contacting us please check the email to make sure you have ordered all your orders. Your order list will show all the orders you have ordered, and only the orders received will be paid.
The order will be kept in the chosen pharmacy for 24 hours in the case of cash on delivery and two days in the case of an online order, noting that the pharmacy cancels orders whose specified receipt period has expired daily at 13 PM
You will receive an SMS and an email when your order is ready for collection from the pharmacy.
You can contact the customer service email at Purez Pharmacies Support@Purez.Com Or contact on a service phone
according to regulations it is prohibited to make offers or discounts on medications
It is not possible to dispense or order medicines that need a doctor's prescription without an approved prescription stamped with a recent date and a doctor licensed by the Saudi Commission for Specialties and holds a license to practice the profession from the Kingdom of Saudi Arabia
Yes, you can dispense nonprescription medicines approved by the Ministry of Health and stipulated in the regulations
Yes, you can order what you need, then go to the nearest branch and receive your order with ease and convenience
Yes, you can call during the announced and specified working hours at the different branches or the nearest branch to you
according to regulations offers on baby milk not available and prohibited.
when the products are sold out or the end date of offers comes first
