2 Returnable products must be returned in their original condition and damaged or used products cannot be returned.
4 You can refund or exchange what you have purchased under the following conditions: In case the order is canceled before delivery, the full purchase amount plus delivery charges will be refunded to the same credit card used within 7-14 working days. In case of returning or exchanging the order after delivery, the purchase amount will be refunded The full amount of the purchase will be refunded to the same credit card used within 7-14 working days without refunding the delivery fee as the service has been availed in.
5 Return policy (in case of returning 1+1 or 2+1 offers or a discount on the second piece, the full offer set must be returned).
6 In case of return of offer items, the entire items of the offer group must be returned at their value at the time of promotion.
7 The purchase invoice must be submitted to benefit from the return and exchange service, within 14 days from the date of purchase.
8 Varieties must be in their original state unchanged (such as discoloration or the presence of pieces in them).
9 In case of repurchases for money, points earned on purchases will be deducted from your Thimaar account.
10 If the order is cancelled prior to delivery, the full purchase amount plus delivery charges will be refunded to the same credit card used within 7-14 working days.
Cases in which we do not accept product refunds or exchanges:
1 In case of modifying or scanning the barcode (for medical preparations only).
2 Items that require special storage conditions such as refrigerator medicines and baby food.
3 Health insurance products cannot be refunded or exchanged.
4 Special maternity products for public health
